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Our course cancellation policy

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Course cancellation

What to do if you need to cancel any of your child’s courses

We do our very best to provide all our students with the best possible personalised education, with world-class Cambridge-approved courses, dedicated support, and a thriving, growing student community. We’re proud that 98% of our families would recommend our school to others, but should you wish to cancel any of your child’s online courses with us, you should follow the process set out below as part of our Course Cancellation Policy.  

If you have any questions about this, you can speak to our Admissions Team who’d be happy to help.  

Our cancellation process

Write to us within 45 days of your course-access date explaining that you need to cancel your child’s courses. You will receive a full refund, minus an administration and processing fee (£50 per course for Primary and Lower Secondary courses, and £75 per course for GCSE Level and A Level courses). If you're only cancelling individual courses but not your child’s full bundle, any refund will take into account the number of remaining courses, factoring in any money owed to us if your overall bundle price is affected. 

Please note that if you need to cancel your courses after 45 days from your course-access date, you will need to continue paying any unpaid instalments on the agreed dates. 

Find out more about what our competitive course fees include here.

What’s your next step?

Our Learning Advisors are here to help and are happy to talk about how we can support your child to get the best start.

You can reach us by phone, email or live chat, Monday to Friday, 9am to 5pm (UK time).

Email

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Call us on +44(0)1865 988307

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Learn more about Wolsey Hall Oxford and how we support families at every stage of the homeschooling journey.

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Joining our global community of homeschooling families is as simple as filling out our Admissions Enquiry Form.

Visit our Admissions page to see how you can get started.

Admissions Enquiry Form

Simply fill out our Admissions Enquiry Form and a member of our team will then be in touch to arrange a call to talk about your circumstances and needs in more detail.

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