When your child is enrolled on one of our courses, they will be allocated a Student Progress Manager (SPM) who will act as your family’s main point of contact at Wolsey Hall throughout your child’s studies.
If you have more than one child studying with us, the SPM will oversee the studies of all of your children.
How SPMs Monitor Progress
Your child will receive a welcome email from their SPM when they first enrol. This is to introduce themselves and to provide you both with useful information regarding the next steps in the enrolment process.
Attached to this first email will also be your child’s assignment Schedule. This schedule will lay out the Assignment due dates for each of your child’s courses and will take into account any holidays that you have advised us of.
If your child is sitting exams at the end of their courses, the Assignment Schedule will also allow time for revision.Tracking Progress - one family explains
Your SPM will contact you around seven days after your child has enrolled to arrange a Skype call with you both. This is the perfect opportunity for you and your child to get to know their SPM as they will be a regular fixture throughout your child’s studies with us.
During this call your SPM will ensure that the enrolment has gone smoothly and that you and your child are finding your way around Canvas and the course material.
You and your child will also have the opportunity to ask your SPM any questions you may have and this is also an ideal time to discuss how we can support your child if they have any Learning Difficulties. If your child is under 16, a parent or guardian should be present during the Skype call.
Your SPM is your first point of contact at Wolsey Hall. You can contact them with any questions or concerns that you or your child might have throughout their studies. They will be glad to provide you and your child with ongoing support and advice, drawing on the expertise of other members of the Wolsey Hall team if needed.Read some student stories