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Meet our dedicated Student Progress Managers


Meet our team

Our Student Progress Managers

We know that making the shift to homeschooling can be scary, and you may feel like you’re starting out on this journey all on your own. That’s why all our families have their very own Student Progress Manager (SPM), who acts as their constant companion throughout their time with us – so you always have someone to connect with if you need help or advice.

Whilst our Tutors provide feedback on your child's assignment work, your Student Progress Manager will support you and your child with all the non-academic aspects of their education, to make your homeschooling experience as simple and smooth as possible. They’re like your child’s form tutor: helping you organise their assignment schedules, stay on top of their progress, celebrate their successes, and access additional support if you or your child need it. The difference is, they’re only an email away, and are always available to offer advice, guidance and information on all things Wolsey Hall Oxford – meaning you can spend more time focusing on supporting your child’s studies.

From the day you enrol, your Student Progress Manager will work in partnership with you to help your child unleash their full potential, so you can make the most of your time with our global school community.

The role of a Student Progress Manager

Much like your child’s studies, the support your Student Progress Manager offers during your time with us is as flexible as you need it to be. You may find you need quite a lot of help with staying on top of your child’s homeschooling, or you might be able to handle it independently with minimal input – but your SPM will offer a supportive shoulder to lean on if you encounter any issues or challenges along the way.

When you first enrol with us, your SPM will take the time to get to know you, your child, and your unique circumstances, so they understand how best they can support your family. With the information you provide, they’ll help you organise your child’s assignment schedule – taking into account any breaks or holidays you need to factor in, and how long your child needs to complete each of their courses. They’ll keep a track of how your child is progressing with their schedule, and prompt you if there are any issues with assignment deadlines to help you stay on top of everything.

They can also offer ongoing advice and guidance with any queries or challenges you may have, whether it’s a small technical problem or a wider wellbeing concern where your child needs some extra support. It could be that you want help finding an exam centre, want to adjust your child’s schedule to fit around other commitments, or need some advice on anxiety or SEND issues. Whatever you’re looking for, your SPM will help you find a solution that works for you and your child, so they can excel in their studies.

Hear from Student Progress Manager Tina Nourse.

Hear from Student Progress Manager Sarah Webb.

A photograph of a female homeschooling student with her back to the camera working on a laptop, which is displaying a calendar schedule. The student's paper assignment and pen are on the desk next to the laptop.

Things your Student Progress Manager can help with:

  • Organising your child’s assignment schedule
  • Keeping track of your child’s progress
  • Using our student learning platform
  • Providing study advice and guidance
  • Building independent learning skills
  • Managing course extensions and deferrals
  • Accessing SEND and wellbeing support
  • Supporting with exam entry for GCSE and A Level students
  • Celebrating your child's academic and extracurricular successes

Getting to know your SPM

STEP 1

Welcome email

Your child will receive a welcome email from their SPM with important next steps and useful information. The email will include an assignment schedule with personalised due dates, taking into account any holidays you’ve shared and revision time for GCSE Level and A Level courses.

STEP 2

Introduction call

About a week after enrolment, your SPM will arrange a Microsoft Teams call with you and your child. This call gives you a chance to meet your SPM, ensure everything is going smoothly, ask any questions and discuss any extra support needed. If your child is under 16, a parent or guardian should be present.

STEP 3

Ongoing support

Your SPM will be on hand throughout your child's studies to provide support with any questions, issues or challenges you may experience. You can get in touch with them for help and advice at any time – it's that simple!

Meet our Student Progress Managers

Katie Ball

Student Progress Managers

Katie Ball

Student Progress Managers


Katie lives in Oxfordshire with her young family. She comes from a military background, growing up in Germany and attending schools within the Service Childrens Education service. At 18 she joined the British Army in an administrative role for 9 years. She understands the difficulties that families may face when they are required to move to new locations and is enthusiastic about supporting children and their families in their homeschool journey. Katie is an experienced Teaching Assistant and has worked in both mainstream and special educational settings. She loves to get to know the young people she works with and is committed to enabling them to reach their full potential.

Katie has three children who keep her busy with various school and sporting events. When she isn’t running around after her children, she enjoys watching true-crime documentaries, crocheting and catching up with family and friends. Charity work is very important to Katie and she enjoys supporting her local community and setting herself new fundraising challenges – her latest achievement was completing the National Three Peaks in under 24 hours for a postpartum mental health charity.

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What’s your next step?

Our Learning Advisors are here to help and are happy to talk about how we can support your child to get the best start.

You can reach us by phone, email or live chat, Monday to Friday, 9am to 5pm (UK time).

Email

Use our simple email contact form

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Live Chat

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Call

Call us on +44(0)1865 988307

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Learn more about Wolsey Hall Oxford and how we support families at every stage of the homeschooling journey.

Our live events take place regularly throughout the year. On-demand recordings are also available to watch at any time.

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Joining our global community of homeschooling families is as simple as filling out our Admissions Enquiry Form.

Visit our Admissions page to see how you can get started.

Admissions Enquiry Form

Simply fill out our Admissions Enquiry Form and a member of our team will then be in touch to arrange a call to talk about your circumstances and needs in more detail.

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