Data you provide to us
Enquiries: We collect information you provide when you make an enquiry to us by phone, email or the Contact Us web form on our website and in our responses and subsequent correspondence. This information may include your name, contact details, age, nationality, country of residence, and details of your enquiry.
Course Applications: If you apply for a course online we store the information you provide in your or your child’s application form and in correspondence. This may include any or all of the following:
- Date of birth;
- Email address;
- Skype ID;
- Address for book delivery;
- Interests and activities you provide as being relevant to planning your child’s studies;
- Preferred method of payment;
- Academic history where needed to confirm eligibility for a course;
- Confirmation of parental responsibility.
Where someone else is helping a student under 18 we store their name, contact email address and relationship to the child.
We may store special categories of sensitive data such as race, ethnicity, religious beliefs or health where provided to us as relevant to your or your child’s studies.
Learning Support: We collect the name, date of birth and contact information of the person using the service, information about the type of advice they are seeking where provided, and our advice and correspondence. This may include special categories of data. We also collect the name and contact details of the person paying and the record of payment including date and amount.
University Advice Service: We collect the name, date of birth and contact information of the person using the service, the name and contact details of the person paying and the record of payment including date and amount.
Marketing: We collect your name and contact details when you subscribe to our mailing lists or our blog. Please contact us if you find that your child under 13 has subscribed to our blog or mailing list without your consent and we will remove their details.
Website content: Comment or content you may submit such as essays, assignments, competition entries, feedback and photographs that we may feature with your consent on our web site or blog.