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If you’re thinking of enrolling your child at Wolsey Hall Oxford and you’d like to know more about what we do or how to enrol, please just get in touch. We’re ready to enrol new students throughout the academic year.
Please note that these Terms and Conditions also apply to adult learners studying Wolsey Hall courses where appropriate.
1.1 We agree to sell, and you agree to buy the Course on the terms and conditions set out below.
1.2 “Course” means the course for which your child is enrolled including all related learning materials, support and tuition.
1.3 The “Period” of the Course is the time over which the course is provided. This depends on which course your child is enrolled and, if it is an examination course, the date you select for the examination. The maximum Period for Primary or Lower Secondary courses is one year, and for IGCSE or A level courses it is two years, subject to clause 7 below.
1.4 When a course term ends, your Course is concluded. You will have access to course materials for a period of one month, during which you can save your assignments and tutor feedback. After this time, you will no longer be able to access the Course.
2.1 The fees shown include the cost of postage for any necessary physical textbooks within, but not outside, the UK. Postal charges, which differ from country to country, will be quoted at the time of enrolment.
2.2 There is a non-refundable Registration fee of £75 per student. This is a one-time fee only and will not apply to current or previously enrolled students enrolling for further courses. It is payable at the time of enrolment.
2.3 The fees shown do not include the cost of examinations. Examination fees are payable to your chosen exam centre.
2.4 All fees are refundable (less any registration fee and the cost of course books) if you email us within 45 calendar days of enrolment that you wish the course to be cancelled. Please note that Wolsey Hall reserves the right to refuse a refund if significant course content has been downloaded during the 45 day period.
2.5 If paying by instalments, you agree (and are legally liable) to pay all instalments, unless you cancel the Course within 45 days of enrolment.
2.6 Instalment payments must be completed by two months before the relevant examination or course completion date.
3.1 During the period of your Course, we will provide your child with support and tuition as described here. Course assignments are designed for submission once only, and Tutors will not assess re-submitted assignments unless arrangements to do so have been agreed beforehand. The Course is primarily independent study; assignment marking and feedback forms the majority of support provided by the Tutors. If a Tutor is no longer available to tutor on a Course, we reserve the right to transfer your child to an alternative Tutor to enable him/her to continue with their Course; you will be advised if this becomes necessary.
3.2 We provide the following reports to parents as part of the course fees: Lower and Upper Primary: Progress Reports at the end of each part of the course and an End of Course(s) Overview Report; Lower Secondary: Core Subject Report in Years 7, 8 and 9, an End of Course(s) Overview Report in Years 7 and 8, and an End of Year 9 Written Report; IGCSE: an End of Course(s) Overview Report; AS/AL: an End of Course(s) Overview Report
5.1 If your child is sitting an external examination at the end of their Course, you will be responsible for making timely arrangements with a convenient examination centre to sit for the examination, and for payment of the examination fees. Please be guided by your local Exam Centre’s deadlines for sitting the examinations. This also applies to adult learners on Wolsey Hall courses.
5.2 We strongly advise you to make sure your child will have access to an examination centre BEFORE enrolling on a course. We cannot make examination arrangements for you but our Exams Officers will be pleased to advise you on how to proceed. This also applies to adult learners studying Wolsey Hall courses.
5.3 Parents/adult learners are also fully responsible for ensuring they communicate directly with their chosen Exam Centre to seek approval for access arrangements. These include, for example, extra time or a reader in the exam, or special consideration where a student has a disability or cannot leave their home to take their exam. While Wolsey Hall is happy to support you with this process, our responsibility is limited to educating your child in preparation for their chosen exam.
5.4 If your child is taking an examination course, you agree to advise us of the examination result.
5.5 If your child is enrolling on A level Courses, you may wish to use our University Advice Service which is at an additional cost to course fees. If requesting predicted grades, please ensure that your child has worked through at least 50% of their A Level course and submitted at least 50% of their A Level assignments by that date; otherwise, it will not be possible for the Tutor to provide a predicted grade or reference.
5.6 We provide a Mock Exam Service for all IGCSE and A Level courses. This is available from March each year and uses the most recent exam papers available. Students must submit Mock Exam papers for marking at least 10 days before the external exam. Mock Exams are marked by tutors within five days of submission , with constructive and detailed feedback. Unused Mock Exams are non-refundable unless notice is received within 14 days of purchase.
6.1 If your child wishes to transfer to a different Course at any stage, we will provide every assistance.
6.2 In this event, any fees received for the portion of the course not being taken by the student will be transferred towards the cost of the new course, less an administration fee and cost of new books.
7a(i) Extending a non-exam course
Should your child wish to extend the end date of their non-exam Course, you may arrange to do so by contacting your Student Progress Manager. Access to non-exam Courses is for a 12-month period from enrolment but it is recognised there may be a need to extend access to a Course if your child has not completed the course in the time available. There will be a course extension fee which is charged per student, which will provide access for a further six months to a Course. Please note that a request for extension should be made before the agreed course end date; an extension request received more than one month after the course end date will be declined.
7a(ii) Deferring an exam date or extending an exam course
An exam deferral is the term used when a student is deferring the exam date of a Course by one or more exam sittings, whilst not extending the term of their Course past the duration described in point 1.3. Should your child wish to defer a Course to a later exam date than that for which they originally enrolled, you may arrange to do so by contacting your Student Progress Manager. There will be no charge for deferring the exam date within three months of enrolment, unless your child needs to take a revised course and/or requires different books. In this instance, any additional costs (“additional charges”) will be borne by the family.
If a deferral is requested after three months of enrolment, there will be an administration fee based on the number of courses being deferred, plus additional charges as detailed above.
A course extension is the term used when a student is changing their exam date and extending the term of their Course past the duration described in point 1.3. Students who wish to extend their Courses in this way are able to do this on payment of an administration fee based on the number of courses being deferred, plus additional charges as detailed above.
If subsequent course deferrals and/or extensions are sought, we will assess them on a case-by-case basis. We have an obligation as educators to ensure that students are making progress whilst enrolled and therefore we reserve the right to request supporting evidence for deferral and extension requests to support the application. We reserve the right to not grant a deferral or extension request. Subsequent course deferral and/or extension requests are only granted by written permission from the Head of Primary or Head of Secondary.
7b Dormancy of course(s)
Submission of assignments during the period of a Course is an integral part of the learning process in the Wolsey Hall system and indicates progress being made by the student. Failure to submit assignments in a reasonable timeframe during the valid period of the Course may result in suspension from access to learning materials. Wolsey Hall have a duty of care to ensure that learning is taking place. Any exception to this would need to be discussed and agreed with Wolsey Hall on a case-by-case basis.
7c Courses on hold
Courses may be put on hold for up to a period of three months if a student is unable to continue their studies due to ill health, bereavement, etc. During this time, students and observers will not have access to courses on Canvas. When studies resume, the student’s assignment schedule will be updated to reflect the changes in submission dates. There is no charge for putting a course on hold, but instalment payments will need to continue until the payments are complete.
Experience has shown that a student who completes all the set course assignments with reasonable grades will almost certainly pass his/her chosen exam(s). In the unlikely event that the student does not pass their exam but has completed all their Wolsey Hall assignments with reasonable grades, Wolsey Hall will provide further support without charge, until the next sitting of the relevant examination.
9.1 As local regulations vary from country to country, parents are responsible for ensuring that homeschooling is permitted in the student’s location.
9.2 Parents are responsible for checking how the England year group system compares to the student’s local education system, to ensure that they apply for the correct year group according to their child’s needs. Our Admissions advisers will be pleased to provide guidance, on request.
10.1 We warrant that our learning materials will be of good quality.
10.2 We warrant that we will provide your child with all services with reasonable skill and care.
10.3 We shall not be liable for injury to anyone or for any damage caused during practical science experiments performed at home or elsewhere. No harmful or toxic substances are required for any of the practical work on our science courses and parents are responsible for ensuring the safety of the environment in which their child is working.
10.4 We shall not be liable for: (a) losses that were unforeseeable by both parties when this Agreement was made; (b) losses that were not caused by any breach on our part.
10.5 Our liability for direct losses arising out of our negligence, breach of contract or any other cause of action in connection with this Agreement shall be limited to the total amount that you have paid for the Course.
10.6 Whilst every effort is made to ensure that all downloadable files are virus free, we cannot be held liable for systems problems due to viruses. We strongly recommend that you install all necessary virus protection software before your child commences their course, and keep it regularly updated.
10.7 We cannot be held responsible for any changes made to third party website or video links which used in some of the Course materials; such changes are the responsibility of the third party.
Wolsey Hall Oxford International Limited, 2022
If you’re thinking of enrolling your child at Wolsey Hall Oxford and you’d like to know more about what we do or how to enrol, please just get in touch. We’re ready to enrol new students throughout the academic year.